Privacy Policy for Helqorivexa

We are committed to protecting your personal information and privacy. This policy explains what data we collect, why we process it, and how your privacy rights are upheld. We comply with South African POPIA and GDPR requirements for security and transparency.

Information We Collect

Information is collected for legitimate service provision and communication purposes only.

• Personal identifiers such as name, email address, and contact numbers provided via forms or direct outreach.
• Business-related data like company name, website URL, and traffic volumes required for site assessments.
• Technical information including IP address, browser type, and usage metrics when you visit our website.
• Communications between you and our team, stored for resolving service queries and improving our site.

How We Use Information

We use your data strictly to provide services and fulfil support requests.

• To respond to your enquiries and deliver requested SEO services or audits.
• To send important service updates and process ongoing service arrangements.
• To improve website performance, service quality, and user experience using analytics.
• To comply with transparency and legal obligations under local and international data laws.

Our Legal Basis

Data processing activities rely on clear legal justifications.

We process your information under the lawful bases of providing requested services, contractual necessity, and legitimate interests as allowed by South African POPIA and GDPR.

Sharing Your Data

Your data is never sold, and is shared only when necessary for service delivery or compliance.

• With staff and secure technical providers involved in delivering or supporting your requested SEO services.
• To regulators or authorities if required by law, court order, or regulatory directives.
• With partners only for essential technical infrastructure and never for marketing without consent.

Data Security

We use appropriate safeguards and regular reviews to maintain confidentiality, integrity, and availability of your data. All transmissions are encrypted, and access is strictly limited to authorized personnel involved in your service provision.

Your Privacy Rights

You have the right to access and manage your personal data.

• Access your stored personal information and request corrections where necessary.
• Request deletion or restriction of data processing if you believe your data is incorrect or no longer required.
• Object to the processing of your information or withdraw consent at any time when applicable.
• Lodge a complaint with data protection authorities if you believe your rights are infringed.

Cookies and Tracking

We use non-invasive cookies and analytics to improve site usability. Details are outlined in our cookie policy.

Read Cookie Policy Read Cookie Policy

Contact Us

If you have questions about privacy or wish to exercise your data rights, contact our designated privacy officer below.

Policy Updates and Changes

We may update this policy to reflect changes in law or our practices. Updates will be published on this page and take effect immediately.